Report a Public Works Issue
Report a Streetlight Outage
Streetlight outages should be reported to DTE Energy.
Please be able to provide details about the location of the light and, if possible, streetlight pole number. For metal poles, the number is located at the base of the streetlight pole; for wooden poles it is located approximately eight feet up the pole.
According to DTE Energy, the normal replacement time is 3 to 10 working days depending on the weather conditions and high priority lighting areas.
To report an outage online to DTE, complete the Street Light Problem form on DTE's website linked below.
Report a Traffic Signal Out
Wayne county maintains most of the traffic signals in the City.
Traffic signal outages should be reported to Wayne County at WayneCounty.com or call 734-955-2163.
The city maintains a small amount of traffic signals on the following streets: Beech, Chase, Cherry Hill, Dix, Greenfield, Hubbard, Mercury, Miller, Military, Monroe, Oakwood, Outer Drive, Oxford, Pelham and Schaefer.
These traffic signals should be reported to the city at 313-943-2150.
Report a Trip Hazard
Trip hazards should be reported to the Engineering Division of the Public Works Department by calling 313-943-2150.
The department can look into reports of trip hazards. An inspector will assess the situation.
If a trip hazard is caused by a city tree and the repair is necessary, the city will repair at NO COST to the property owner.
Report a Sewer Backup/Repair
To report a sewer backup or repair, call 313-943-2150. The city will send an inspector out to determine if the repair is needed and who is responsible for the cost of the repair, the city or home owner.
Report after hours to the Police Department Dispatch Center at 313-943-2100.
Report a Water Main Break
Report water main breaks to the Department of Public Works during business hours at 313-943-2150, 8:00 a.m. - 4:30 p.m., Monday-Friday.
Report after hours to the Police Department Dispatch Center at 313-943-2100.
The DPW Water and Sewerage Division provides around-the-clock service for emergency water repairs, drainage and sewerage backups, flooding and other customer service requests.
Report Illegal Dumping or Water Pollution
If you need to report illegal dumping or any other suspicious activity that could potentially have a negative impact on the environment, please call the following hotline numbers:
- - Rouge River Hotline: 313-943-4149
- - Wayne County 24-hour Environmental Hotline: 888-223-2363
- - Michigan Department of Environmental Quality (MDEQ) Pollution Emergency Alert System: 800-292-4706
Report Street or Structure Flooding
Street or basement flooding should be reported to the Department of Public Works during business hours by calling 313-943-2150.
If your basement is flooded, the City will dispatch a maintenance crew to your address to determine if the stoppage is in the City main or your private line. If the sewer main is found to be clear, it is then the responsibility of the property owner to call a licensed plumber or drain service to correct the problem.
Report a Sink Hole
The DPW Water and Sewerage Division provides around-the-clock service for emergency sinkholes.
Report a sink hole to the Department of Public Works during business hours at 313-943-2150, 8am - 4:30pm, Mon-Fri.
Report after hours to the Police Department Dispatch Center at 313-943-2100.